Privacy
Policy
Last updated: May 6, 2026
TJ's Cleanouts Services ("we," "our," or "us") operates the website at tjscleanoutservices.com and provides junk removal services throughout North Carolina. This Privacy Policy explains how we collect, use, disclose, and protect your information.
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and service address when you book online or contact us
- Details about your junk removal job (items, location, scheduling preferences)
- Payment information processed through our secure third-party payment processor
We also collect certain technical information automatically, including IP address, browser type, pages visited, and referring URLs through cookies and standard server logs.
How We Use Your Information
- Schedule and complete your junk removal service
- Communicate confirmations, updates, and follow-up about your appointment
- Process payments and send receipts
- Respond to questions or customer service requests
- Improve our website and services through aggregate analytics
- Send occasional promotional communications, if you have opted in
Information Sharing
We do not sell or rent your personal information. We may share information with:
- Service providers who assist in operations (scheduling software, payment processing, analytics)
- Law enforcement or government authorities when required by law
- Successors in the event of a business merger or acquisition
Cookies
Our website uses cookies to improve functionality and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
Third-Party Services
We use Google Analytics and Google Tag Manager for website analytics, and may use call-tracking services. These services have their own privacy policies governing their data practices.
Data Security
We use industry-standard security measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us at the information below. We will respond within a reasonable time.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy periodically. The updated date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or requests: