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Frequently Asked
Questions.
Everything you need to know before you book. Still have questions? Just call us.
No Credit Card Required
Free On-Site Estimate
All Labor Included
No Commission Crews
Eco-Responsible Disposal
Pricing & Booking
Cost & Availability.
Pricing is based on volume — how much space your items take up in our truck. We give you a firm price on-site before we lift a finger. No commitment until you approve, and no hidden fees after.
Yes. Call before 3 PM and we can have a truck there the same day. If we can't make it same-day after you've called before 3 PM, the job is free. Book online to pick a time or call us directly.
Completely free, no obligation. We come out, walk the job with you, give you a price — and you decide. You only pay if you want to move forward.
Cash, credit card, debit, and most digital payment methods. Payment is collected after the job is finished and you're satisfied.
Items We Take
What We Remove.
Almost anything — furniture, appliances, electronics, mattresses, yard debris, construction debris, hot tubs, exercise equipment, office furniture, and full estate or garage cleanouts. If you're not sure, give us a call.
We can't haul hazardous materials: paint, chemicals, asbestos, pesticides, fuels, or medical waste. Everything else we can almost certainly help with — just ask.
In most cases we remove furniture as-is. If something needs to be broken down to fit through a door, our crew handles that at no extra charge.
We sort through everything for donation and recycling before disposal. Items in good condition go to local organizations when possible. We're committed to keeping usable items out of the landfill.
Day of Service
The Day of Your Job.
Yes — someone needs to be present to walk the job and approve the quote before we start. Once you've approved, you're welcome to step away and let us work.
Most residential jobs run 30 minutes to 2 hours depending on volume and access. Large cleanouts or multi-room jobs take longer — we'll give you a realistic estimate on-site.
Yes. We take care moving items out and clean up any debris left behind. You won't need to clean up after us.
No problem. We reassess on-site and update the quote. You still approve before we haul anything extra.
Getting Ready
How to Prepare.
You don't need to prep much — that's the point. Just point us to what needs to go and we handle the rest. The only things to set aside: hazardous items (paint, motor oil, propane tanks, chemicals) that we can't haul. Make sure we have clear access to any attic, basement, or storage space we're clearing. Everything else can stay exactly where it is.
No. Sorting, bagging, and disassembling furniture if needed — that's our job. We sort for donation and recycling on our end. If you want to keep anything, just point it out when we arrive and we'll leave it alone.
Very common — not a problem. We assess on-site and update the quote to reflect what's actually there. You still approve the updated price before we haul anything. Our 13 load increments mean you only pay for exactly what we take.
Set them aside and don't put them with the junk. Paint, motor oil, propane tanks, chemicals, pesticides, and asbestos-containing materials require separate disposal — we can't load these. Check our What We Don't Take page for disposal options for each category in NC.
Same-Day Available
Call Before 3 PM —
We're There Today.
Still Have Questions?
We're a Phone
Call Away.
Real people. Mon–Sat, 7 AM–7 PM. We'll answer anything before you book.